yeah, I said that.

[Real conversations I've had on the phone....as best as I can remember]

80 yr old woman

Caller: I would like to update my emergency contact list

Me: okay, the first name on the list is dave, is that still a good contact?

Caller: No, he's deceased now.

Me: oh, I'm sorry to hear that. The next name we have is Janet.

Caller: deceased.

Me: ohhh..... awkward pause.....sounds like you've had quite a time here lately

Caller: you can say that again...

--------------------------

Caller: I need to have the system at our business moved to a new location.

Me: okay, is this Mrs. Corp?

Caller: Who?

Me: Mrs. Kalua Corp.

Caller: Umm....no. My name is tammy. I work for Kalua Corporation.

Me: ohhhhhh.....yikes.

--------------------------

Outbound call

Me: Hi, may I speak with Mr. Sigler

Caller: No, he's not here.

Me: Oh, will he be back soon?

Caller: No

Me: Do I have the right number?

Caller: Mr. Sigler isn't here

Me: Can I reach him at this number?

Caller: No, you can reach him in heaven. He's been dead for 13 years.

awkward pause

Me: um, is this Sila Sigler?

Caller: Yes

Me: I'm sorry ma'am....I guess I didn't realize who I was looking for.

Yeah...I'm used to making myself look ridiculous.